Privacy Policy

Last updated: May 2026

Kinpany is a trading name of CCG Strategy and Transformation Partners Ltd, a company registered in England and Wales ("we", "us", "our").

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

1. Who we are

Company name: CCG Strategy and Transformation Partners Ltd

Trading as: Kinpany

Registered in: England and Wales

Company number: 16547029

Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Contact email: hello@kinpany.co.uk

Website: www.kinpany.co.uk

2. What data we collect

When you use our website or submit a booking form, we may collect:

• Name and contact details (email address, phone number)
• Property address and details you submit for verification
• Landlord name or agency name where provided
• Payment information (processed securely by our payment provider, we do not store card details)
• Communications you send us by email or through our forms

3. How we use your data

We use your personal data to:

• Process and fulfil your booking
• Assign and coordinate a local representative for your property visit
• Conduct pre-visit verification checks (Land Registry, HMO register, deposit protection schemes)
• Deliver your property report and recommendation
• Respond to your enquiries and provide support
• Comply with our legal obligations

We do not use your data for marketing without your explicit consent. We do not sell your data to third parties.

4. Legal basis for processing

We process your data on the following legal bases under UK GDPR:

• Contract performance, to deliver the service you have purchased
• Legitimate interests, to operate and improve our service
• Legal obligation, where required by law

5. Who we share your data with

We share your data only where necessary to deliver the service:

• Local representatives (viewers) assigned to your booking — they receive only the property address and visit details necessary to complete the visit
• Payment processors, to handle transactions securely
• Legal or regulatory authorities, where required by law

We do not share your data with landlords, letting agents, or any party with an interest in the property you are verifying.

6. How long we keep your data

We retain your data for as long as necessary to deliver the service and comply with our legal obligations. Booking records are retained for a minimum of 12 months. You may request deletion of your data at any time by contacting us at hello@kinpany.co.uk

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Receive your data in a portable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@kinpany.co.uk

8. Cookies

Our website may use cookies to improve your experience and analyse traffic. You can control cookie settings through your browser. We do not use cookies for advertising purposes.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is transmitted over encrypted connections (HTTPS).

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact and complaints

For any questions about this Privacy Policy or how we handle your data, contact us at hello@kinpany.co.uk

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.